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Legal Agreement

TERMS & CONDITIONS

These terms govern your use of our furniture buying services. Please read carefully before engaging our services.

Last Updated: January 31, 2025 | Effective Date: January 31, 2025

1. Agreement to Terms

By accessing or using our furniture buying services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Binding Agreement

These terms constitute a legally binding agreement between you and our company. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

You must be at least 18 years old to use our services
You must own or have legal authority to sell the furniture
You agree to provide accurate and complete information

2. Service Description

We provide used furniture purchasing services in Dubai and surrounding areas. Our services include:

Furniture Evaluation: Professional assessment of furniture condition and value
Price Quotation: Fair market value offers based on current rates
Pickup Service: Free collection of purchased furniture from your location
Instant Payment: Immediate payment upon completion of pickup

We reserve the right to refuse any furniture that does not meet our quality standards or legal requirements.

3. Pricing and Payment Terms

Our pricing and payment process follows these terms:

Quote Validity: Price quotes are valid for 7 days from the date issued
Final Inspection: Final price may be adjusted after physical inspection
Payment Methods: Cash or bank transfer upon completion of pickup
No Hidden Fees: All quotes include pickup and handling charges

Price Adjustment Policy

If the actual condition of furniture differs significantly from the initial description or photos, we reserve the right to adjust the offered price. You may accept the revised offer or decline the sale.

4. Pickup and Collection

Our pickup service operates under the following conditions:

Service Areas: We provide pickup services within Dubai and surrounding emirates
Scheduling: Pickup appointments must be scheduled in advance
Access Requirements: Clear access path and parking must be available
Presence Required: Seller or authorized representative must be present

Appointment Changes

Please provide at least 24 hours' notice for any changes to scheduled pickup appointments. Late cancellations may result in rescheduling fees.

5. Your Responsibilities

As a seller using our services, you agree to:

Ownership Verification: Provide proof of ownership for all furniture
Accurate Information: Provide truthful descriptions and clear photos
Legal Compliance: Ensure all items are legally obtained and can be sold
Access Provision: Ensure safe access for our pickup team

Prohibited Items

We do not purchase the following items:

• Damaged or broken furniture• Items with pest infestations• Stolen or illegally obtained items• Items under finance agreements• Unsafe or recalled products• Items requiring special disposal

6. Limitation of Liability

Our liability is limited as follows:

Service Limitation: Our liability is limited to the purchase price of the furniture
Damage Coverage: We maintain insurance for accidental damage during pickup
No Consequential Damages: We are not liable for indirect or consequential losses
Third-Party Claims: You indemnify us against any third-party claims

Insurance Protection

We carry comprehensive liability insurance to protect against accidental damage during our pickup operations. Claims must be reported within 48 hours of the pickup.

7. Dispute Resolution

In the event of any disputes, the following process applies:

Direct Communication: First attempt to resolve disputes through direct communication
Mediation: If needed, disputes will be resolved through mediation
Governing Law: All disputes are governed by UAE law
Jurisdiction: Dubai courts have exclusive jurisdiction

We are committed to resolving any disputes fairly and efficiently. Our customer service team is always available to address concerns.

8. Intellectual Property

All content on our website and marketing materials is protected by intellectual property laws:

Our Content: Website content, logos, and materials are our property
User Content: You grant us license to use photos and descriptions you provide
Trademark Rights: Our trademarks and service marks are protected
Usage Rights: Limited license for personal use of our services only

9. Termination

Either party may terminate the service relationship:

Your Rights: You may cancel at any time before pickup completion
Our Rights: We may refuse service for violations of these terms
Effect of Termination: Completed transactions remain valid
Data Retention: Privacy policy governs data handling after termination

10. Contact Information

For questions about these terms or our services, please contact us:

Phone
+971 52 539 4821
Address
Dubai and Sharjah
Hours
9 AM - 6 PM (Sun-Thu)

Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email and website notice 30 days before taking effect. Continued use of our services constitutes acceptance of updated terms.

Ready to Get Started?

Now that you understand our terms, let's help you sell your furniture quickly and fairly. Get your free quote today and experience our professional service.

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